Talk to a human — we're happy to help
Sales questions, larger volumes, product demos — or you just want to run your worst backlog through the engine on a call. Send us a note and a real person will reply within one business day.
Send us a message
We reply within one business day.
Reach us directly
A small, focused team — real humans across the UK and India.
- Emailsupport@formatmycv.com
- UK+44 20 3807 7392
- India+91 72088 77111
- Office20-22 Wenlock Road
London N1 7GU, United Kingdom - DemoBook a 20-minute demo
Reach the right person first time
Include a few details up front and we can give you a complete answer in our first reply.
Demo
A 20-minute call where we format your real CVs live, in your branding.
- Bring 3–5 real CVs
- Include your worst example
Plans & volume
Help choosing a plan, estimating volume or discussing larger requirements.
- Team size
- CVs per month (roughly)
- Any bulk or tender needs
Custom template
Start or update a branded template for your agency or a client.
- Example CV (Word or PDF)
- Logo file
- Fonts & colour notes
Product help
Something not working as expected, or a question about a feature.
- Your account email
- What you expected
- A screenshot if possible
After you send a message
We read it properly
Your message goes to a real person on our team — not a bot and not a generic queue.
We reply within one business day
Usually with a complete answer. If we need more, we ask for exactly what is missing.
We follow through
For demos and template builds, we agree next steps and dates so you always know what is happening.
What to expect from a 20-minute demo
Demos are working sessions, not slide decks. We format your own CVs live so you can judge accuracy, template fidelity and speed on real documents.
- Minutes 0–5: your current process and volumes
- Minutes 5–15: your CVs formatted live, including a blind version
- Minutes 15–20: plans, templates and next steps
Answers you might find faster
Support across a long working day
| Channel | Best for | Response |
|---|---|---|
| Email — support@formatmycv.com | Support, templates, anything in writing | Within one business day |
| Phone — UK +44 20 3807 7392 | Sales and account questions (Europe) | Business hours |
| Phone — India +91 72088 77111 | Sales and account questions (Asia) | Business hours |
| Demo booking | Seeing FormatMyCV on your CVs | Pick a slot online |
Quick answers before you write
How do I contact FormatMyCV?
Email support@formatmycv.com, call +44 20 3807 7392 (UK) or +91 72088 77111 (India), use the form below, or book a 20-minute demo online. The team replies within one business day.
Can I try FormatMyCV without talking to sales?
Yes. Sign up free and format up to 10 CVs with no credit card. You only need to contact us for a demo, larger volumes or a custom template.
How do I request a custom template?
Sign up, then send your reference CV and logo using the contact form (choose "Custom template request") or by email to support@formatmycv.com. Your first template is usually ready within 48 hours.
Do you help set up my team?
Yes. We are happy to walk your team through the workflow, including email-based formatting and bulk processing, on a short call.
What happens in a demo?
A 20-minute call where we format 3–5 of your real CVs live, in your branding. Bring your worst example.
Rather just try it?
Format 10 CVs free, no card required. You can always talk to us afterwards.
Unlimited team seats on every plan · Cancel anytime · GDPR-friendly